Pioneer Finance - Issues with our internal systems – Incident details

All systems operational

Issues with our internal systems

Resolved
Major outage
Started 8 months agoLasted about 3 hours

Affected

Pioneer Hub

Major outage from 8:02 PM to 9:16 PM, Operational from 9:16 PM to 10:40 PM

Pioneer Hub Core System

Major outage from 8:02 PM to 9:16 PM, Operational from 9:16 PM to 10:40 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.