Pioneer Finance - Some balances are incorrect – Incident details
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All systems operational
Some balances are incorrect
Resolved
Degraded performance
Started about 1 month ago
Lasted about 4 hours
Affected
Mobile App
Degraded performance from 9:30 PM to 1:19 AM
Updates
Resolved
April 15, 2025 at 1:19 AM
Resolved
April 15, 2025 at 1:19 AM
This incident has been resolved.
Monitoring
April 14, 2025 at 11:25 PM
Monitoring
April 14, 2025 at 11:25 PM
We implemented a fix and are currently monitoring the result.
Investigating
April 14, 2025 at 9:30 PM
Investigating
April 14, 2025 at 9:30 PM
We are currently investigating this incident.
