Pioneer Finance - Some illion bank statements are erroring out – Incident details

All systems operational

Some illion bank statements are erroring out

Resolved
Partial outage
Started 8 months agoLasted about 5 hours

Affected

Pioneer Hub

Partial outage from 3:05 AM to 7:40 AM, Operational from 3:05 AM to 7:40 AM

Pioneer Hub Partner API's

Operational from 3:05 AM to 7:40 AM

Pioneer Hub Core System

Partial outage from 3:05 AM to 7:40 AM

Pioneer Website

Operational from 3:05 AM to 7:40 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Bank statements are working now

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.