Pioneer Finance - Issues with drawdowns on EasyCard Portals – Incident details

All systems operational

Issues with drawdowns on EasyCard Portals

Resolved
Degraded performance
Started 4 months agoLasted 2 days

Affected

EasyCard Portals

Degraded performance from 1:42 AM to 11:51 PM, Operational from 11:51 PM to 1:43 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.