Pioneer Finance - Issues with drawdowns on EasyCard Portals – Incident details
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All systems operational
Issues with drawdowns on EasyCard Portals
Resolved
Degraded performance
Started 2 months ago
Lasted 2 days
Affected
EasyCard Portals
Degraded performance from 1:42 AM to 11:51 PM, Operational from 11:51 PM to 1:43 AM
Updates
Resolved
March 25, 2026 at 1:43 AM
Resolved
March 25, 2026 at 1:43 AM
This incident has been resolved.
Monitoring
March 24, 2026 at 11:51 PM
Monitoring
March 24, 2026 at 11:51 PM
We implemented a fix and are currently monitoring the result.
Investigating
March 23, 2026 at 1:42 AM
Investigating
March 23, 2026 at 1:42 AM
We are currently investigating this incident.
