Pioneer Finance - Some users are experiencing a slow experience – Incident details

All systems operational

Some users are experiencing a slow experience

Resolved
Major outage
Started about 2 months agoLasted about 4 hours

Affected

Pioneer Hub

Degraded performance from 10:10 PM to 2:39 AM

Pioneer Hub Partner API's

Degraded performance from 10:10 PM to 2:39 AM

Pioneer Hub Core System

Degraded performance from 10:10 PM to 2:39 AM

Pioneer Website

Degraded performance from 10:10 PM to 2:39 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We've seen recovery and are currently monitoring the result.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.