Pioneer Finance - Notice history

All systems operational

100% - uptime

Pioneer Hub Partner API's - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 99.97%

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Jul 2025
Aug 2025
Sep 2025

Pioneer Hub Core System - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 99.81%

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Jul 2025
Aug 2025
Sep 2025

Third Party: Railway → Status - Operational

Third Party: HubSpot → Login and Accounts - Operational

Third Party: Railway → Deployments - Operational

Third Party: Google Cloud Platform → Google Compute Engine - Operational

Pioneer Hub Portal - Operational

100% - uptime
Jul 2025 · 99.98%Aug · 100.0%Sep · 99.86%

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Jul 2025
Aug 2025
Sep 2025

pioneerfinance.co.nz - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Pioneer Finance Mobile App - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Easycard.co.nz - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Notice history

Sep 2025

Issues with our internal systems
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
Illion Doc Id's are failing to export correctly
  • Resolved
    Resolved

    This incident has been resolved. Please let us know if any other errors appear

  • Investigating
    Investigating
    We are currently investigating this incident.
Pioneer Hub is Down
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Aug 2025

No notices reported this month

Jul 2025

Transaction enrichment has issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We're investigating the issue
Issue with bank statement connection
  • Resolved
    Resolved

    This incident has been resolved. We're monitoring for futher issues

  • Identified
    Identified

    Some bank statements are failing to connect to our system. We are investigating the issue.

Jul 2025 to Sep 2025

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