Pioneer Finance - Notice history

All systems operational

100% - uptime

Pioneer Hub Partner API's - Operational

100% - uptime
May 2026 · 98.92%Jun · 100.0%Jul · 99.76%

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May 2026
Jun 2026
Jul 2026

Pioneer Hub Core System - Operational

100% - uptime
May 2026 · 98.91%Jun · 100.0%Jul · 99.76%

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May 2026
Jun 2026
Jul 2026

Third Party: Railway → Status - Operational

Third Party: HubSpot → Login and Accounts - Operational

Third Party: Railway → Deployments - Operational

Third Party: Google Cloud Platform → Google Compute Engine - Operational

Pioneer Website - Operational

100% - uptime
May 2026 · 98.92%Jun · 100.0%Jul · 99.76%

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May 2026
Jun 2026
Jul 2026

Pioneer Finance Mobile App - Operational

100% - uptime
May 2026 · 98.92%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Easycard.co.nz - Operational

100% - uptime
May 2026 · 98.92%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

EasyCard Portals - Operational

100% - uptime
May 2026 · 98.92%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Notice history

Jul 2026

Issues with internal services
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.

Jun 2026

Some users are experiencing a slow experience
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We've seen recovery and are currently monitoring the result.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

May 2026

Issues with our hosting provider
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and services are recovering

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
Major upgrade scheduled
  • Completed
    May 12, 2026 at 7:13 AMUTC
    Completed
    May 12, 2026 at 7:13 AMUTC
    Maintenance has completed successfully.
  • In progress
    May 12, 2026 at 6:00 AMUTC
    In progress
    May 12, 2026 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 12, 2026 at 6:00 AMUTC
    Planned
    May 12, 2026 at 6:00 AMUTC
    We are planning for a scheduled maintenance during that time.
Issues with our internal systems
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

May 2026 to Jul 2026

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