Pioneer Finance - Notice history

All systems operational

pioneerfinance.co.nz - Operational

100% - uptime
Mar 2024 · 100%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Pioneer Application Form and API - Operational

100% - uptime
Mar 2024 · 100%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Phone System - Operational

99% - uptime
Mar 2024 · 100%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Mobile App - Operational

100% - uptime
Mar 2024 · 100%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Online Portal - Operational

100% - uptime
Mar 2024 · 100%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Third Party: HubSpot → Login and Accounts - Operational

Third Party: Railway → Status - Operational

Third Party: Railway → Deployments - Operational

Notice history

May 2024

Incoming calls are not reaching us
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    This issue continues to affect our services. If you need to contact us urgently, please do so through our contact form. We'll be in touch.

  • Identified
    Identified

    We aren't receiving calls at this moment. We are continuing to work on a fix for this incident.

Apr 2024

No notices reported this month

Mar 2024

Database Reset
  • Completed
    March 15, 2024 at 1:00 AM
    Completed
    March 15, 2024 at 1:00 AM
    Maintenance has completed successfully
  • In progress
    March 14, 2024 at 3:00 PM
    In progress
    March 14, 2024 at 3:00 PM
    Maintenance is now in progress
  • Planned
    March 14, 2024 at 3:00 PM
    Planned
    March 14, 2024 at 3:00 PM

    We are planning for a scheduled maintenance to reset database today.

Upgrading Database
  • Completed
    March 12, 2024 at 9:10 PM
    Completed
    March 12, 2024 at 9:10 PM
    Maintenance has completed successfully
  • In progress
    March 12, 2024 at 9:00 PM
    In progress
    March 12, 2024 at 9:00 PM
    Maintenance is now in progress
  • Planned
    March 12, 2024 at 9:00 PM
    Planned
    March 12, 2024 at 9:00 PM

    There is a small upgrade to our database over the next 15 minutes. Please be patient.

Mar 2024 to May 2024

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